SOCIAL SERVICES – ADANSI SOUTH DISTRICT
Social Welfare & Community Development Department
Welcome Message
The Social Welfare and Community Development Department of the Adansi South District Assembly is committed to delivering responsive, compassionate, and professional social services to all residents. Our work is guided by the principles of dignity, justice, and community empowerment.
We invite you to explore our services, reach out for support, or report concerns through our dedicated helpline.
Our Social Services
Based on the official register of the Adansi South District Assembly, the following social services are available to residents:
SENSITIZATION AND PUBLIC EDUCATION
We believe that prevention begins with awareness. Our team conducts regular public education programmes to inform communities about their rights, available services, and how to access help.
|
Activity |
Description |
|
Community Engagement |
Town hall meetings, durbars, and small-group sessions in all 5 area councils |
|
School Engagement |
Visits to basic and senior high schools to educate students on child rights, abuse prevention, and available support |
|
Media Interviews and Discussions |
Radio and community information centre broadcasts to reach a wider audience |
CASE MANAGEMENT SERVICES
Our trained social workers provide direct case management for individuals and families facing social, legal, or emotional challenges.
|
Service |
Description |
|
Child Maintenance |
Facilitating and enforcing financial support arrangements for children whose parents are separated or divorced |
|
Paternity |
Assisting mothers to establish paternity for child support, inheritance, and identity purposes |
|
Family Welfare |
Counseling and mediation for families in conflict, including marital disputes and parent-child issues |
|
Child Custody |
Mediation and legal referral for custody disputes; ensuring the best interests of the child |
|
Hospital Welfare |
Support for patients and families in distress, including counseling, financial assistance referral, and discharge planning |
|
Referrals |
Connecting clients to other departments (health, education, police, legal aid) or external agencies for specialized support |
COMMUNITY CARE
We provide ongoing support to the most vulnerable members of our society.
|
Service |
Description |
|
Support to LEAP Beneficiaries |
Livelihood Empowerment Against Poverty (LEAP) cash transfers, monitoring visits, and linkage to other social interventions |
|
Support to PWDs |
Registration of persons with disabilities; access to the District Assembly Common Fund for economic empowerment; provision of assistive devices; referral to health and education services |
JUSTICE AND ADMINISTRATION
Our department serves as a bridge between vulnerable individuals and the formal justice system.
|
Service |
Description |
|
Referrals to Family Tribunal Court |
Preparation of reports, case documentation, and referral of family-related matters (child maintenance, custody, paternity) to the appropriate family tribunal or juvenile court |
How to Access These Services
|
Step |
Action |
|
1 |
Visit the Social Welfare and Community Development Department at the District Assembly complex in New Edubiase |
|
2 |
Speak with a social worker about your situation (walk-ins welcome, no appointment needed) |
|
3 |
Provide basic information (you may remain anonymous for reporting purposes) |
|
4 |
A social worker will assess your needs and assign a case manager if required |
|
5 |
You will be connected to the appropriate service (case management, referral, LEAP, PWD support, etc.) |
HELPLINE
Need help or want to report a concern?
📞 020 663 7621
Call or Text | Monday – Friday, 8:00 AM – 5:00 PM
What You Can Use the Helpline For
|
Issue |
Action |
|
Report child abuse or neglect |
Call or Text |
|
Report domestic violence |
Call or Text |
|
Enquire about LEAP registration |
Call |
|
Enquire about PWD registration |
Call |
|
Seek help with child maintenance or paternity |
Call |
|
Request a social worker visit |
Call |
|
Report a family in distress |
Call or Text |
|
General social welfare questions |
Call |
When You Call
- A trained social worker will answer your call
- You may remain anonymous (but providing your name helps us serve you better)
- Your information is confidential
- We will listen without judgment
- We will advise, refer, or dispatch a field social worker as needed
Contact Information
|
Office |
Contact |
|
Social Welfare and Community Development Department |
020 663 7621 |
|
District Assembly Client Service Unit |
053 500 4100 |
Emergency Contacts
|
Service |
Number |
|
Police (National) |
191 |
|
Fire Service (National) |
192 |
|
National Ambulance Service |
193 |
|
|
Report Abuse or Neglect
You can report cases of child abuse, domestic violence, neglect, or any social welfare concern through:
|
Channel |
Details |
|
Phone / SMS |
020 663 7621 |
|
In person |
Social Welfare Department, District Assembly, New Edubiase |
|
Through your Area Council |
Report to your local area council office |
|
Through school authorities |
Teachers can report on behalf of students |
Frequently Asked Questions
Q: Can I report anonymously?
A: Yes. You do not have to give your name. However, providing contact information helps us follow up more effectively.
Q: What happens after I report child abuse?
A: A social worker will investigate within 24–72 hours. If the child is in immediate danger, the police will be notified right away.
Q: How do I register for LEAP?
A: Visit the Social Welfare Department with proof of income and household size. A social worker will conduct a poverty assessment.
Q: How do I register as a person with a disability?
A: Visit the Social Welfare Department with a medical report from a recognized health facility. You will be issued a disability ID card.
Q: Do I need an appointment to visit the department?
A: No. Walk-ins are welcome during office hours.
Our Commitment to You
“We are here to serve with dignity, fairness, and compassion. No one should suffer in silence. If you need help, please reach out. If you see someone in need, please report it. Together, we can build a safer, stronger Adansi South.”
— District Social Welfare Director, Adansi South
Office Location and Hours
|
Detail |
Information |
|
Location |
Social Welfare and Community Development Department, District Assembly Complex, New Edubiase |
|
Office Hours |
Monday – Friday, 8:00 AM – 5:00 PM (closed on public holidays) |
|
Helpline Hours |
Monday – Friday, 8:00 AM – 5:00 PM (calls and WhatsApp) |
Feedback and Complaints
If you are not satisfied with any social service you received, please contact:
District Complaints Committee
🏢 District Assembly, New Edubiase
📧 adansisouthnewedubiase@gmail.com